Consumer Referral & Loyalty Program

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How does the CGS Consumer Referral & Loyalty Program work?

The Community Grocery Store (CGS) rewards consumers for their engagement and participation on the platform. Our loyalty and referral system ensures that users benefit from their purchases, referrals, and ongoing participation in the ecosystem.

1. What are the main benefits of the CGS Referral &  Loyalty Program?

Consumers using the CGS app receive:

  • 1% Cashback on Purchases – Earn 1% of your total purchases back as credits in your account when buying from CGS-accredited shops or fresh produce markets.
  • Referral Rewards – Receive a one-time $5 bonus when you refer a new user who spends $200 or more on the CGS app.
  • Ongoing Referral Bonus – Earn an additional 0.5% cashback per month on every $200 spent by your referred user for the first 12 months.
2. How does the 1% cashback work?

Every time you make a purchase from a CGS-accredited shop or fresh produce market, you will automatically receive 1% of your total purchase amount credited back into your CGS account. These credits can be used for future purchases within the CGS ecosystem.

3. How do referral rewards work?

CGS encourages community expansion through referrals:

  • One-Time Referral Bonus: Earn $5 when a new user you refer spends at least $200 on the CGS app.
  • Ongoing Referral Bonus: Earn 0.5% cashback per month for the first 12 months on every additional $200 your referral spends.

Example:

  • You refer a friend, and they spend $200 in their first month → You receive a $5 referral bonus.If they continue spending $200 per month, you earn $1 per month (0.5%) for up to 12 months, totaling $12 in referral rewards.
4. How do I redeem my cashback and referral rewards?

All cashback and referral rewards are automatically credited to your CGS account. You can use these credits for:

  • Future purchases within the CGS app.
  • Discounts on fresh produce from CGS-accredited sellers.
5. Do rewards expire?

No, rewards earned through cashback and referrals do not expire. They remain in your account until used.

6. Are there any limits to how many people I can refer?

No, there is no limit to how many users you can refer. The more users you invite, the more referral bonuses you can earn.

7. Where can I track my rewards?

You can track your cashback and referral earnings directly in the CGS app under the Rewards & Transactions section.

8. Can I withdraw my cashback rewards?

Currently, cashback rewards can only be used for purchases within the CGS ecosystem and cannot be withdrawn as cash.

9. Does my referral need to use a special code?

Yes, each user receives a unique referral code that must be entered by the new user when they sign up to qualify for referral rewards.

10. What purchases qualify for cashback and referral bonuses?

Only purchases made at CGS-accredited shops and fresh produce markets qualify for cashback rewards. This ensures that benefits remain within the CGS ecosystem and support local growers and businesses.

Join CGS and Start Earning!

Maximize your savings and community contributions by referring friends and shopping with CGS-accredited sellers. Every purchase and referral helps build a stronger, more sustainable food network!

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