Terms & Conditions

1. Introduction

Welcome to Community Grocery Store (CGS). By using our platform, you agree to comply with these Terms & Conditions. CGS connects consumers and growers, enabling decentralized trade and governance participation through blockchain technology.

2.User Eligibility

  • You must be at least 18 years old to use CGS.
  • Growers must complete KYC verification to sell produce, ensuring quality and compliance with food safety regulations.
  • Users engaging in governance voting must link a wallet to participate and receive governance rewards.

3. Platform Usage

  • CGS provides a blockchain-powered marketplace for trading fresh produce.
  • All transactions occur using stable tokens to ensure price stability.
  • Growers and consumers must adhere to fair trade, ethical business practices, and community standards.
  • CGS reserves the right to suspend accounts violating platform policies.

4. Fees & Transactions

  • A small transaction fee is deducted from each trade, held in reserve for 7 days to allow refunds in case of quality disputes.
  • Fees contribute to governance rewards, platform development, and ecosystem sustainability.
  • Users can withdraw funds at any time into their local currency, subject to standard blockchain network fees.

5. Refund & Dispute Resolution

  • Buyers can request a refund within 48 hours of receiving produce if quality does not meet expectations.
  • CGS facilitates peer-to-peer conflict resolution before escalating disputes to platform administrators.

6. Governance & Rewards

  • Users who hold governance tokens may vote on proposals related to fees, policies, and platform upgrades.
  • Only active voters are eligible for monthly governance rewards.
  • Unclaimed rewards are returned to the CGS treasury after a set period.

7. Liability & Disclaimer

  • CGS acts as a facilitator and is not liable for product quality, delivery failures, or disputes between users.
  • Users are responsible for ensuring the safety, legality, and ethical trade of all goods exchanged.

8. Amendments

  • CGS reserves the right to update these Terms & Conditions as needed. Users will be notified of significant changes.